Equipment
Repair & Service
Pool Equipment Problems Need a Closer Look
Pool equipment problems rarely fix themselves. Whether your pump has stopped circulating, your heater will not fire, your filter pressure is off, or your automation is not responding, we begin with an on-site inspection to understand the issue before discussing repair options.
Every system is different. Seeing the equipment pad, plumbing layout, valves, visible leaks, and current operating condition helps us avoid guesswork and recommend the most practical next step.
What We Service
Pump Repair & Replacement
Inspection, troubleshooting, and repair for circulation pump issues, including low flow, leaks, loud motors, priming problems, and replacement when needed.
Filter System Service
Service for sand, cartridge, and DE filter systems, including pressure issues, dirty filters, worn parts, cleaning needs, and replacement options.
Heater Troubleshooting
Inspection and troubleshooting for gas, electric, and heat pump pool heaters that are not heating, cycling incorrectly, or showing error codes.
Automation & Controls
Troubleshooting for smart controls, timers, variable speed pump schedules, salt systems, and equipment that is not responding correctly.
Visible Leak Troubleshooting
Inspection of visible plumbing, valves, pumps, filters, and equipment connections for signs of leaks. If specialized leak detection is needed, we will discuss next steps.
Equipment Replacement
Replacement and setup for common pool equipment when repair is not practical or when updated equipment makes more sense for the system.
Common Equipment Problems
Pump will not prime or loses prime
Loud pump motor or unusual equipment noise
Low water flow or weak return pressure
Filter pressure is too high or too low
Heater will not fire or is not heating properly
Automation system is offline or not responding
Salt system warning lights or error messages
Visible leaks around pumps, filters, valves, or plumbing
Why Choose Solstice
On-Site Inspection
We start by seeing the system in person, reviewing the equipment, and understanding what is happening before discussing repair options.
Priority Repair Requests
Pool equipment problems can get worse quickly, so we work to respond promptly when pumps, heaters, filters, or circulation systems are down.
Clear Communication
Before work begins, we explain what we observe, what options are available, and what the next step would involve.
CPO Certified Team
Our technicians are trained in pool operation, water chemistry, circulation, and equipment performance.
Common Questions
Do you repair all pool equipment problems?
We handle many common pool equipment issues, including pumps, filters, heaters, salt systems, automation controls, and visible equipment leaks. If a repair requires specialized work outside our scope, we will explain that after reviewing the system.
Can you tell me the repair cost over the phone?
We can discuss symptoms over the phone, but accurate repair recommendations require seeing the equipment in person. Pool systems vary by age, layout, condition, plumbing, electrical setup, and part availability.
What if my pump or heater needs to be replaced?
If replacement makes more sense than repair, we will explain why and discuss options based on the existing equipment setup, pool needs, and compatibility.
Do you offer after-hours support?
Yes. We offer after-hours support for urgent equipment issues when available, especially problems that could affect circulation, water loss, or pool safety.
Equipment Acting Up?
Tell us what is happening with your equipment. We will start with a conversation and schedule a visit to inspect the system before recommending repair options.